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deviantART Prints Status Updates and Status changes for the Prints Service. |
Customer Service - Labor Day Holiday Closure Notice $fangedfem, Sep 4, 2009, 12:11:52 PM |
Weekly Tip
The 2010 Calendar season is upon us!
Most of deviantART's calendar submissions and sales happen late in the year between September and the new year, as they make great gifts for the holiday season.
Do not miss out on this opportunity and design and submit your calendars with your own work. It's easy!
How should I design and submit a calendar?
Most of deviantART's calendar submissions and sales happen late in the year between September and the new year, as they make great gifts for the holiday season.
Do not miss out on this opportunity and design and submit your calendars with your own work. It's easy!
How should I design and submit a calendar?
You can now customize your artist store with custom modules!
FAQ #623: How can I modify the appearance and information of my artist store?
FAQ #623: How can I modify the appearance and information of my artist store?
It's calendar season!
Most of deviantART's calendar submissions and sales happen late in the year between September and the new year, as they make great gifts for the holiday season.
Don't miss out on this opportunity!
How should I design and submit a calendar?
Most of deviantART's calendar submissions and sales happen late in the year between September and the new year, as they make great gifts for the holiday season.
Don't miss out on this opportunity!
How should I design and submit a calendar?
Do you want your products' design to be the best possible? Of course you want to! Our print crop tool will help you to achieve that. Just check out our all new crop tool guide!
FAQ #877: How do I use the Adjust Image tool?
FAQ #877: How do I use the Adjust Image tool?
Have you ever wondered what our products actually look like? Visit £prints-products and have a look!
To find out when your Premium Subscription Print Account will expire, go to the Services page and navigate to the Premium Prints tab there. There you can not only see how much time of your subscription is left, you can also extend it for yourself or buy a Premium Subscription Print Account for a friend!
Statistics
- 258 tickets resolved in the last 24 hours.
- 1,263 tickets resolved in the last week.
- 6,036 tickets resolved in the last 30 days.
- 1d, 1h average response time.
Frequently Viewed
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Greeting Cards on sale Friday! Get ready now!
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FREE Shipping on ALL Prints -- Seriously!
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Important Notice for Artists Selling Prints
Recently Added Entries
Recently Updated Entries
File Formats
- Should I submit print images as RGB or CMYK?
- What are the advantages/disadvantages of each image file format?
- What file types are accepted by Prints?
- What are JPEG, PNG, and BMP files?
Pricing and Payment
- Can I get a free sample?
- What does it cost me to buy my own prints?
- How and when will I receive my profits?
- How much of each sale do I get?
- What are the base prices on prints and other products?
Print Approval
- I deleted the deviation and the associated print disappeared. What happened?
- If I am updating an already approved print, why do I need to go through the approval process again?
- My image meets the requirements for a print, why was it rejected?
- What are the requirements for a print to be approved?
- How long does it take for my print to be approved?
- Does the image file I submit to deviantART have to be the same file I submit to Prints?
- If my print contains an image that isn't mine, can I still use it for print?
- Why have my prints not been authorized after more than 24 hours?
- Why does my print not display the preview image I have specified in my submission?
- Is permission needed when using collaborative artwork for commercial sales?
- Do I have to provide a Model Release to sell a print?
- Why do print submissions have to undergo quality control?
Print Image Specifications & Requirements
- What size prints are available?
- Can I add blank space to make my products the right size?
- Why can I not resize the image to the correct DPI?
- My piece is not the resolution or DPI you recommend. Can I still sell it?
- Is any image with any resolution or aspect ratio printable?
- Do I have to submit an image at a ratio that exactly matches a print size currently offered by Prints?
- What are the minimum image sizes for each product?
- What does resolution mean?
- I'm not sure if my image quality is OK. How can I tell?
- What is DPI?
- What is aspect ratio?
- What is a bleed edge and how do I use it when preparing my artwork for printing?
- Where can I find templates to help me size my images correctly for prints?
- What do Landscape and Portrait orientation mean?
Shipping
- What are the shipping charges?
- Where can prints be shipped?
- How long does it take to receive my order?
- What methods are available for shipping?
- Will other deviants be able to see my shipping address after I add it to my wishlist?
- How long will it take for my order to be shipped?
- Can FedEx ship to Post Office Boxes or APO/FPO military addresses?
- Are there any taxes or charges applied to packages once they cross the border?
- What happens if my order does not arrive or arrives damaged?
- My order arrived but I am missing some items, were they shipped separately?
- How are prints packaged?
Copyrights
- Can I sell fan art as prints?
- Is permission needed when using collaborative artwork for commercial sales?
- If my print contains an image that isn't mine, can I still use it for print?
- As a stock art resource provider, how can I be of help in regards of stock art resource usage in prints?
- Can I sell vintage artwork in my deviantART Print Store?
Buying Prints
- What if my order is damaged when I receive it?
- What method of payments does Prints accept?
- Is there tax on prints?
- Can I still buy prints if I don't have a credit card?
- Can I buy a frame with my prints?
- Can I buy prints for someone outside my country?
- Do I have to buy a frame to get my print?
- Is there a discount on bulk orders?
- Is there a time limit regarding reporting unsatisfactory orders?
- Can I place an order or speak to a representative over the phone?
- Where can I check my order status and details?
- How do I login to or signup for a buyer account?
Selling Prints
- Is there a maximum/minimum selling price?
- How do I know if my print is selling ?
- Why do my stats not reflect an order which I know I sold?
- How old do I have to be to sell my prints?
- Are we obliged to declare our prints profits as taxable income?
- Can I use my deviantART Print account to advertise other print stores?
About Prints
- Does my print account ever expire?
- What is deviantART Prints?
- What is the quality of photographic prints like ?
- How much does a Premium Subscription Print Account cost?
- What does the deviantART print service use to print?
- Can I purchase a Premium Subscription Print Account for a friend?
- How do I sell my artwork?
- Can I transfer my Premium Subscription Print Account from one username to another?
- What methods of payment are available for the purchase of a Premium Subscription Print Account?
- What is the difference between a Standard print account and Premium Subscription Print Account?
- What are the added features and benefits provided under a Premium Subscription Print Account?
General
- What is the print quality like?
- What is a glossy finish?
- What is a matte finish?
- Which is better, Glossy, Matte or Lustre® finishes?
- Why is my print preview so small?
- How do I purchase items for someone from their wishlist?
- What is a Lustre® finish?
- What are the products offered by the deviantART Prints service?
- When will the Calendar year change over for any Calendars I have submitted?
- How would a photograph look printed on canvas?
- What are Wrapped Canvas prints mounted on?
- How can I tell who added my print to their wishlist?
- Can more than one person use a Print Account?
- How will the artwork be displayed on coffee mugs?
- What do the products offered by the deviantART Prints Service look like?
- How do I use the Shop Search?
- What is the Wishlist and how do I manage my Wishlist?
- What is the difference between Wrapped Canvas and Rolled Canvas?
Submitting Products
- Do I have to submit an image to deviantART before submitting an image to Prints?
- I can't upload my file. Are there any punctuation limitations on filenames?
- Will I be able to get prints made of my desktop wallpaper?
- Why isn't my source file uploading correctly?
- Why do I need a source file?
- How do I edit an existing print or add more product options to a print?
- When I upload images using FTP, they do not show up in the File Deck.
- Are there any guides to aide in the submission of my prints?
- How can I submit an existing deviation as a print?
- How do I submit print products?
- How do I upload my prints using FTP?
- How should I design and submit a calendar?
- Are there any limitations on file upload and the storage of print files?
- How do I use the Adjust Image tool?
- How do I get started on the new Jigsaw Puzzle product?
- Why does 'Submit Print Step 1 - Select Deviation' not display all of my deviations?
- What do I have to do to not submit a print after submitting a new deviation?
Store and Product Management
- What goes in the "Make Payable To" field?
- Where can I manage my store, products and info or view statistics on my print account?
- Where can I view and edit details of my prints and products?
- How can I modify the appearance and information of my artist store?
- I need help with Prints from a real person! Where can I get it?
- Where can I update the payment information for my Prints artist profits?
- Where can I view my Prints statistics?
- Where can I see how often a deviation of mine has been requested as a Print?
- How do I remove a print without deleting the deviation?
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